Welcome to OnSiteReliability.com!
Here are some of my latest articles,
SaaS Business Terms to Know
Introduction
Software as a Service (SaaS) is a software distribution model in which applications are hosted by a third-party provider and made available to customers over the internet. This model has gained immense popularity due to its flexibility, scalability, and cost-effectiveness. However, navigating the SaaS landscape can be challenging, especially for those unfamiliar with the terminology. In this article, we will explore some of the key terms associated with SaaS businesses to help you better understand this dynamic industry.
The Jobs to be done Framework
The Jobs to be done Framework
The Jobs to be done framework is a powerful tool for understanding customer needs and driving innovation. It focuses on the “job” that a customer is trying to accomplish, rather than the product or service itself. By identifying the job, companies can create solutions that better meet customer needs.
Porter's Five Forces Model
I heard of the Five Forces model first in 2009, in a Business strategy class I took during my (first) MBA. Since then it has remained on the periphery of my thoughts, knowing that it is useful but not using it often enough for it to be second nature. Now nearly 16 years later as I pursue my second MBA, I find myself in a class reading about the Five Forces model again. I am going to take this opportunity to learn it deeply, apply it to many examples, and write about it in an attempt to deepen my understanding of this model and to make it stick.
Disruptive Innovation
Disruption is a process by which smaller companies with less resources successfully challenge established businesses. The term was coined by Clayton Christensen in his 1997 book “The Innovator’s Dilemma”.